Synthgen
Privacy

Privacy policy for Synthgen

Last updated: January 2024

1. Introduction

Synthgen, operated by Vitosha Studio VOF ("we," "our," or "us"), is committed to protecting the privacy and security of our clients' data. This privacy policy explains how we collect, use, and protect information when you use our synthetic data generation platform.

2. Company information

Synthgen is a product of: Vitosha Studio VOF
Registered in the Netherlands
KvK (Chamber of Commerce) number: 90725859

3. Information we collect

3.1 Company information

  • Business contact information
  • Company details
  • Technical requirements and specifications
  • Payment information

3.2 Technical data

  • Training datasets
  • System usage data
  • Performance metrics
  • Access logs

4. How we use information

We use collected information for:

  • Providing synthetic data generation services
  • Improving our AI models and systems
  • Technical support and customer service
  • Billing and account management
  • Security and fraud prevention
  • Compliance with legal obligations

5. Data Security

We implement strict security measures including:

  • Enterprise-grade encryption
  • Secure data centers
  • Access control systems
  • Regular security audits
  • Confidential data handling protocols

6. Data Retention

We retain data only as long as necessary to:

  • Provide our services
  • Meet legal requirements
  • Fulfill contractual obligations
  • Support technical requirements

7. Customer Data Protection

7.1 Training Data

  • All customer training data is treated as confidential
  • Data is stored in secure, encrypted environments
  • Access is strictly limited to authorized personnel
  • Data is not shared with third parties without explicit consent

7.2 Generated Data

  • Synthetic data generated remains the property of the customer
  • No training data is shared between customers
  • Separate secure environments for each client

8. International Data Transfers

We comply with EU data protection laws regarding international data transfers, including:

  • GDPR requirements
  • Standard contractual clauses
  • Appropriate safeguards for data transfer

9. Your Rights

You have the right to:

  • Access your data
  • Request data correction
  • Request data deletion
  • Withdraw consent
  • Data portability
  • Lodge complaints with supervisory authorities

10. Changes to Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Information

For privacy-related inquiries:
Vitosha Studio VOF
Operating as: Synthgen
KvK: 90725859
Email: [email protected]

12. Compliance

We comply with:

  • General Data Protection Regulation (GDPR)
  • Relevant Dutch data protection laws
  • Industry-standard security practices
  • Enterprise data handling requirements

This policy reflects our commitment to protecting your data and maintaining trust in our services.

This privacy policy is effective as of January 1, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.